Never leave a call unanswered — a call center from the cloud.
Call queues, agent states, real-time reports and call recording — for inbound and outbound campaigns, from our own number range, with no capex.
- Call queues and smart routing
- Real-time agent and queue reports
- Inbound and outbound campaigns in one place
What do you need the call center for?
What's the main goal for your call center?
Why a cloud call center?
Fast start
Live in days, with no hardware or lock-in.
Scalable
Scale up and down for seasonal peaks.
Transparent
Real-time reports for better decisions.
Remote-ready
Agents can work from anywhere.
How we set it up
- 1We assess the call volume and the team.
- 2We set up the queues, the IVR and the agents.
- 3Onboarding and a trial run.
- 4Live, with real-time reports.
What the call center can do
Call queues
Queuing and priority for inbound calls.
IVR routing
A voice menu that leads to the right group.
Agent states
Available, on a call, on a break — at a glance.
Real-time reports
Waiting times, call counts and performance, live.
Call recording
Optional, GDPR-ready recording and playback.
Outbound dialing
Call lists and campaign outcomes for outbound calls.
Pricing
Prices shown are net prices; we provide a custom quote after an assessment.
Innotel by the numbers
Hungary's Asterisk pioneer: we were the first to deliver a complete bank telephone system on Asterisk in Hungary. Our own integrated system is Inno AsteroIP.
Not only for end users: we have built and operated complete voice-core infrastructure for other providers, too. Our system is stable enough that others build their own telephony service on it.
As a food-industry company our redundant 650-extension system with an inbound call center has run reliably for years.
Frequently asked questions
Let us discuss how your call center can be up and running in days.